Privacy
Policy
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we use it — written in plain language, not legalese.
Last updated: June 2025
On this page
Information we collect
Information you provide
When you contact us, request a quote, or engage our services, we collect information you directly provide — such as your name, email address, company name, and project details.
Information collected automatically
When you visit our website, we may automatically collect certain data including your IP address, browser type, pages visited, and time spent on our site. This is done through cookies and similar tracking technologies.
Communications
If you email us or fill out a form, we retain those communications to help resolve any questions you raise and to improve our services.
How we use your information
Delivering our services
We use the information you provide to understand your project needs, communicate about deliverables, send invoices, and provide the design and engineering services you've engaged us for.
Improving our website
Aggregate analytics data helps us understand how visitors use our site so we can improve its content and performance. This data is never used to identify you individually.
Marketing communications
With your explicit consent, we may send you updates about our services, case studies, or industry insights. You can opt out at any time by clicking 'unsubscribe' in any email or contacting us directly.
Data security
How we protect your data
We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews to safeguard your information from unauthorized access or disclosure.
No method is perfect
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your rights
Access and correction
You have the right to request a copy of the personal data we hold about you and to ask us to correct any inaccuracies. We will respond to such requests within 30 days.
Deletion
You may request that we delete your personal data. We will honour this request unless we are required to retain it for legal or legitimate business purposes.
Withdraw consent
Where we rely on your consent to process data, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.
Cookies
How we use cookies
We use cookies — small text files stored on your device — to keep our website functioning and to understand how visitors use it. We do not use cookies to track you across other websites.
Essential
Required for the site to work. Cannot be disabled.
Analytics
Help us understand page performance and visitor behaviour.
Preferences
Remember your settings and choices across visits.
You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our website.
Questions?
Get in touch
If you have any questions about this policy or how we handle your data, we're happy to help. hello@startupsense.com.np